Privacy policy

The Privacy Statement is a component of the Terms and conditions of Vape Technology Ltd. company and it refers to the privacy of personal information that is collected and used on www.vape-technology.com  and under what conditions and to whom we present them. Your personal data is secured and you can always access, change or completely remove it.

PRIVACY STATEMENT ON THE PROTECTION OF YOUR PERSONAL DATA

The Privacy Statement is a component of the Terms and conditions of Vape Technology Ltd. company and it refers to the privacy of personal information that is collected and used on www.vape-technology.com  and under what conditions and to whom we present them. Your personal data is secured and you can always access, change or completely remove it.

We collect, process and maintain the data to ensure that your experience during your use of our site is the most convenient, and the security of the data at the highest level. We do it by using the most advanced encryption methods and selecting partners with experience and reputation.

To provide you  with maximum transparency and security of using the website please read  this statement carefully. Acceptance of this statement and electronic certificate implies that you have understood our Terms and conditions and that you are giving us approval to collect, procesg and share the data in accordance of this statement and legal directives.

Privacy policy of  Vape Technology d.o.o.. can be modified at any time on our web page https://vape-technology.com and it will take effect at the time of publiching on the site. Due to potential changes, please periodically  check Terms and conditions on our webpage..

When registering at https://vape-technology.com, we gather your data which we use to provide you with a quality service in sales contracts, market research and solving complaints and claims. We may request additional information in case of foreign orders, reservations or needs of customer service.

Vape technology will share the customer’s personal information only in the following situations:

  1. With all contracted companies who distribute/ship goods for Vape technology Ltd. All contracts between companies are in accordance of EU GDPR directive.
  2. With Authorized Service in case of product complaint and when necessary to undertake the inspection or servicing the equipment purchased by customer
  3. E-banking, credit and debit card payment at Vape technology d.o.o.. – in the case of sharing information of card payement, provider should keep the data in accordance with legal terms. Also, provider should store it in accordance with the PCI DSS certificate in order to meet the highest level of protection, storage and data processing.

 

All contracted companies who distribute Vape technology d.o.o. goods. have the right to request the identification  document of the customer at the time of delivery of the shipment. If the customer does not possess an appropriate identification document, and it is not possible to establish the identity of the person, the delivery person has the right to refuse delivery of the shipment.

 

We always try to maintain our web pages according to the needs of our users with the required information.. This is the reason why we use technology that gathers, uses and chooses information of using our web pages.We gather that information with cookies, which means our opages „remember“ if you visited them so we can gather statistical information about how you and other visitors use them.

 

Cookies represent a group of information that is stored on the personal computer at the time of browsing a web site. Their purpose is to store information of some of your settings and behaviour on the Internet. In addition to simple information, cookies can store a lot of personal information like your name or e-mail, but to do so, your approval is required.

 

Cookies cannot access your data without your approval. Altough storing and sending cookies is not visible to you, it is possible to adjust deleting, manual acceptance or refusal of them. There are two types of cookies – teporary and permanent.

 

Temporary cookies are stored to your computer and are deleted automaticaly after closing your browser. Permanent ones remain in your browse even after closing it, but usualy have an expiration date. The information mostly gathered are the ones that make access of registered users easier which results in remembering the user without making them login all over again. We use Google Analytics cookies that help us determine which parts you browse when clicking on vape-technology.com and all it’s subdomains.

You can delete cookies from your browser at any moment, but if you do so, some parts of vape-technology.com could become unusable for you, so it it recomended to leave them. Some information Vape technology gathers can be made public, but anonymus ( ie. Number of visitors). Our costumers information is an important part of our bussiness and we will not sell or trade them with others. If your information is to be shared with anyone, you will be the first with the option to decline.

 

With your approval and subscribing to our newsletter we will have permission to contact you for marketing and informational purposes that may include sending SMS, e-mail, letters or phone calls. We will ensure that the information we submit is in accordance with your interests as our loyal customer. If you do not want us to contact you more with the newsletter, just sign out with the same press on the “Leave” link.

It is important to know that at any time, partialy or in whole, free of charge and without any explanation, you can retract your approval of using your personal data and the marketing activities directed at you. You can direct your right to access, correction, forgetting, limiting, objection or informing to the following address: Kneza Branimira 24, 10040 Zagreb or by e-mail: data.protection.officer@vape-technology.com

 

We will inform the authorities and all relevant persons within 72 hours in case of a violation of data privacy or integrity in our database or database of our contracted partners. In case you want to know more about stored informations or anything related to the protection of personal data, please feel free to contact us at data.protection.officer@vape-technology.com .